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When your location goes live with UCPath, you will have access to the UCPath system and shared services support. Generally, UCPath will be available 24 hours a day, seven days a week and the UCPath Center will be open to serve you during regular UC business hours.

With UCPath, you can:

  • Submit questions
  • Track your requests in the ticketing system
  • Look up answers in a knowledge base
  • Review/Change certain employee information directly in the system

UC supervisors/managers will be able to use UCPath to do activities like:

  • Approving certain transactions through automated approval routing tools
  • Reviewing the status of transactions and approvals in the process
  • Pulling data for analysis and reporting
  • Finding management and support information