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Services

When your location goes live with UCPath (see the latest timing information), you will have access to the UCPath system and shared services support. Generally, UCPath will be available 24 hours a day, seven days a week and the UCPath Center will be open to serve you during regular UC business hours.

With UCPath, you can:

  • Submit questions
  • Track your requests in the ticketing system
  • Look up answers in a knowledge base
  • Review/Change certain employee information directly in the system

UC supervisors/managers will be able to use UCPath to do activities like:

  • Approving certain transactions through automated approval routing tools
  • Reviewing the status of transactions and approvals in the process
  • Pulling data for analysis and reporting
  • Finding management and support information