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UCPath Center ribbon cutting

Date: 01-31-2014

UCPath Center ribbon cutting

The UCPath center celebrated the completion of the third floor build out, with a ribbon cutting ceremony at Friday, Jan. 31, 2014 at the Riverside location.

Senator Richard Roth, D-Riverside; Assemblyman Jose Medina, D-Riverside; Riverside City Councilman Andy Melendrez; and UC Board of Regents Charlene Zettel were among those in attendance

The UCPath shared services center is a major component of the UCPath project, which will provide streamlined and standardized payroll, benefits and human resource processes. When project implementation is complete, the center will provide the Inland Empire with up to 480 jobs. These employees will pay a role in delivering online and one-on-one assistance to all 190,000 UC staff and faculty .

UCPath is a high priority project that is part of the university’s Working Smarter program, which aims to implement operational effectiveness and universitywide cost savings as a key tenet of long-term viability.

The third floor build out offers low-walled double cubicle workspaces that allow for interactive work sessions, as well as huddle areas for small meetings, as well as large, medium and small conference rooms. The building’s green features include large double-paned windows provide natural daylight, with the indoor lighting system automatically adjusting as needed. The HVAC system and electrical system are located beneath the raised flooring, virtually eliminating the need for ducting and allowing for easier repair and replacement.

Currently there are 48 employees at the center. They are working closely with a team in Oakland to develop tools that will include:

  • A case management system with an "Ask UCPath" function for employees and managers, providing faster and accurate routing of questions and service requests.
  • A knowledge management system will give employees access to information that is specifically relevant to them.
  • A web portal will unify self-help tools into a single online experience.
  • A routing system will route calls to the appropriate workgroup
  • An enterprise level document management system for storage, retrieval and maintenance of millions of supporting HR and payroll documents.

Before the third floor was complete, employees worked on the first floor of the building in temporary quarters furnished by the builder.